Terms of Use

Last updated: December 2024

1. Acceptance of Terms

By using ReclaimFunds services ("we", "our", "us"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree with any part of these Terms, you should not use our services.

These Terms constitute a legally binding agreement between you and ReclaimFunds regarding the use of our fund recovery services.

2. Description of Services

ReclaimFunds provides specialized services in recovering funds lost due to online scams, including but not limited to:

  • Recovery from fraudulent brokers
  • Recovery from cryptocurrency scams
  • Recovery from fake investments
  • Recovery from other forms of digital fraud
  • Legal consultation and representation
  • Assistance in case documentation

Our services are available to clients residing in Canada with losses of at least 3,000 euros.

3. Client Requirements

To use our services, you must:

  • Be at least 18 years of age
  • Be residents in Canada
  • Have suffered losses of at least 3,000 euros
  • Provide accurate and complete information
  • Actively cooperate in the recovery process
  • Comply with applicable laws

4. Recovery Process

4.1 Initial Assessment

The first consultation is free and serves to assess the feasibility of your case. We do not guarantee recovery success, as each case is unique and depends on various factors.

4.2 Service Agreement

If the case is deemed feasible, we will sign a service agreement that specifies:

  • Specific terms and conditions
  • Fee structure
  • Estimated duration of the process
  • Responsibilities of both parties

4.3 Service Execution

During service execution, we will commit to:

  • Work diligently on your case
  • Keep you informed on progress
  • Use legal and ethical methods
  • Protect your privacy and confidentiality

5. Fees and Payments

5.1 Fee Structure

Our fees are success-based and include:

  • Success fee (percentage of recovered funds)
  • Administrative and legal expenses
  • Third-party service expenses (if necessary)

5.2 Payment

Fees are due only in case of successful recovery. Specific fee details will be clarified in the individual service agreement.

6. Limitations of Liability

ReclaimFunds will not be responsible for:

  • Indirect or consequential losses
  • Damages for loss of profits or business opportunities
  • Failure to recover funds
  • Delays in the process due to third parties
  • Actions by government or legal authorities

Our total liability is limited to the amount of fees paid for the specific service.

7. Client Obligations

As a client, you agree to:

  • Provide accurate and complete information
  • Actively cooperate in the process
  • Respond promptly to our requests
  • Not take actions that may compromise the case
  • Respect the confidentiality of the process
  • Pay the fees due according to the agreement

8. Confidentiality

Both parties agree to maintain the confidentiality of:

  • Information on specific cases
  • Legal strategies and approaches
  • Information on clients and partners
  • Financial and commercial details

This confidentiality obligation survives the termination of the service relationship.

9. Intellectual Property

All content, trademarks, logos and materials on our website and in our services are owned by ReclaimFunds or our licensors. It is not permitted to:

  • Reproduce or distribute our materials
  • Use our trademarks without authorization
  • Modify or alter our content
  • Use our materials for commercial purposes

10. Service Termination

The service may be terminated:

  • By mutual agreement
  • In case of breach of Terms by the client
  • If the case is no longer feasible
  • For legal or regulatory reasons

In case of termination, fees for services already provided remain due.

11. Applicable Law and Jurisdiction

These Terms are governed and interpreted according to Italian law. Any dispute will be resolved by the competent courts of Rome, Canada.

If you are resident in another EU country, you may benefit from additional protections provided by the law of your country of residence.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be communicated through:

  • Notice on our website
  • Email to existing customers
  • Update of the "last updated" date

By continuing to use our services after changes, you accept the updated Terms.

13. General Provisions

13.1 Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue to be in full force and effect.

13.2 Waiver

The failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

13.3 Entire Agreement

These Terms constitute the entire agreement between the parties regarding the subject matter specified herein and supersede all prior or contemporaneous agreements.

14. Contact Us

If you have questions about these Terms of Use, please contact us:

ReclaimFunds

280 Charing Cross Rd, N7M 2G9 Ontario, Canada

Email: info@reclaim-funds.com

Phone: +1 215 542 7181

15. Acceptance

By using our services, you confirm that you have read, understood and accepted these Terms of Use in their entirety. If you do not agree with any part of these Terms, please do not use our services.

These Terms come into effect from the date of your first use of our services and remain in effect until their termination.